Delivery & Returns

Hello there!

As a small business that operates on a made-to-order model, I collaborate with production partners to fulfil your unique requests, ensuring both affordability and top-notch quality. Since I don’t maintain a stock of pre-made products, your order is crafted specifically for you.

Please anticipate a delivery time of up to 2 weeks for your item. Rest assured, you’ll receive order confirmation and shipping confirmation emails. If these emails don’t appear in your inbox, kindly check your junk folder. For any questions or concerns, feel free to reach out to me at info@shockemporium.co.uk.

Upon receiving your item, if you find yourself dissatisfied with your purchase, please notify me within 14 days. Simply return the product, and upon its arrival, I’ll promptly issue a full refund.

Your support as a valued customer means a lot to my small business, and I appreciate your trust in the quality and service I provide.